Inclusions
- Return Economy Airfare with current taxes, including 20kg Check-in Baggage and 10kg Hand Baggage allowance.
- 3 Nights Accommodation in hotel with breakfast
- 3 Days Tour with English speaking Guide
- Transfer (Airport – Hotel - Airport)
- Explore Charyn Canyon and Kolsay Lake in National Park
- Cable car ride to Kok-Tobe Mountain Park
- Cable car ride to Shymbulak Ski Resort at 3200 meters above sea level
- Visit to the Park of 28 Panfilov Guardsmen(historical place with and endless fire)
- Visit to the Old Green Bazaar and Rakhat Chocolate Factory
- Entrance tickets included & Environmental fees for entry to national parks
- English speaking tour guide
- Daily Water bottle
Flights Details - Air Arabia Airline
- G9253 27MAY SHJALA 2120 0230
- G9254 31MAY ALASHJ 0330 0700
Exclusions
- Entrances fees if any applicable
- Porterages
- Meals not mentioned in the program
- Tips and other personal expenses
- Early Check-in /Late Check-out
- Anything’s else which are not mentioned in the Inclusion Item
- Visa Cost if required
- Options tours and add-on services
- Travel Insurance
- Flight’s Seat Assignment, meals and Entertainment
Cancellation Policy
This is a Fixed Departure package, and once the booking is confirmed, it will be treated as 100% non-refundable. No cancellations or amendments will be permitted.
Payment Policy
- 50% payment is required at the time of booking confirmation.
- Balance payment must be completed 30 days prior to departure.
- Failure to adhere to the payment schedule may result in automatic cancellation, and the amount paid will be non-refundable.
Terms & Conditions
1. Check-in / Check-out Policy
- Early check-in and late check-out are strictly subject to availability at the time of arrival/departure and may incur additional charges.
2. Visa Approval
- Visa issuance is subject to approval by the respective embassy/immigration authorities. Arabian Journeys Travel & Tours LLC shall not be responsible for any visa rejection. Any financial implications arising from visa rejection will be borne by the client.
3. Flight Changes / Disruptions
- In case of any cancellation, delay, or rescheduling of domestic or international flights during the travel period, any additional expenses incurred (including accommodation, meals, transfers, etc.) shall be borne by the traveler.
4. Unused Services
- Any services not utilized within the stipulated time will be non-refundable and non-transferable.
5. Seat Allotment
- Seat allocation is not included in the package and is subject to airline policies and availability.
6. Personal Belongings
- Travelers are solely responsible for the safety of their personal belongings. Arabian Journeys Travel & Tours LLC shall not be liable for any loss, theft, or damage to baggage or personal items.
7. Liability Disclaimer
- Arabian Journeys Travel & Tours LLC acts only as an intermediary between clients and service providers. The company shall not be liable for:
• Loss, damage, theft, or loss of baggage
• Injury, accident, illness, or death
• Delays, breakdowns, or irregularities in travel arrangements
• Any inconvenience caused due to third-party services
Any additional expenses arising from the above shall be borne by the traveler.
8. Force Majeure (Important)
- The company shall not be held liable for any failure or delay in performance due to circumstances beyond its control, including but not limited to war, political unrest, natural disasters, strikes, pandemics, government restrictions, airline disruptions, or any other force majeure event.
- All changes, cancellations, Credit Vouchers and refunds in such cases will be subject to airline, hotel, and supplier.
9. COVID-19 & Health Policy
- Arabian Journeys Travel & Tours LLC shall not be responsible if a traveler tests positive for COVID-19 or any other illness during the trip.
- All related expenses including quarantine, hospitalization, flight changes, extensions, or evacuation will be borne by the traveler.
10. Travel Regulations & Government Policies
- The company shall not be responsible for any changes in travel regulations, visa rules, or government policies that may affect or disrupt the itinerary after booking confirmation.
11. Third-Party Services
- Arabian Journeys Travel & Tours LLC has no control over services provided by airlines, hotels, transport providers, or other third parties. Any issues arising from such services shall be governed by their respective terms and conditions.
12. Minimum Operating Strength (MOS)
- Package subject to Minimum Operating Strength (MOS). In case of low passenger count, rates/revisions may apply or departure may be cancelled.
