Cathay Pacific Airlines, the flag carrier airline of Hong Kong, is known for its exceptional flight services, providing comfortable cabin seating and endless amenities to every passenger. If you love flying with Cathay Pacific, you would also love to know that the Cathay Pacific cancellation policy is incredibly flexible, in case you need to cancel when a sudden health or other emergency arises.
Most passengers overlook the Cathay Pacific cancellation rules given while securing domestic and international flight ticket booking at best rates online, so this short and sweet guide will help you get a complete refund and simplify the process for requesting one! Read on.
Am I Eligible for a Cathay Pacific Refund?
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Passengers who book directly through the Cathay Pacific website are eligible for a refund on tickets going up to 2 years from the ticket issuance date. This rule applies to unused tickets. If you have a partially used ticket or one that has not been used but has exceeded the two-year mark, you can still get a refund on the taxes spent, as per Cathay Pacific cancellation policy.
Those who booked their tickets through other sources, especially through travel agents, cannot request a refund through the Cathay Pacific website, so please contact the agent directly. It is also easier to get a full or a big amount in a refund if you book a refundable ticket. Those having non-refundable tickets might get some amount spent on taxes returned to them.
Cathay Pacific Cancellation Policy 24 Hours
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Want a 100% refund? Cathay Pacific cancellation policy offers additional perks for Cathay members, providing a complete refund if they cancel within 24 hours of flight booking. This includes Cathay Pacific frequent flyer program members and is only applicable if the specific mobile number is used when purchasing the ticket via the app or website.
It is essential that the booking is made up to eight days before flight departure and that you request a refund within 24 hours from the Cathay Pacific manage bookings section to proceed. These perks do not apply to members who split the fee, use discounted coupons, or use the Hold Your Fare services.
Please note: Members should only request a 24-hour refund through the Manage Bookings section. Those who fill out the refund form or request the refund through live chat or customer care will miss the chance of a full refund.
Cathay Pacific Cancellation Charges
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All passengers must pay Cathay Pacific cancellation fees if they wish to cancel their tickets. The amount you must pay as a penalty depends on whether you use flight rewards or not, and considering the Cathay Pacific cancellation time. The Cathay Pacific cancellation refund fee you must expect to pay is:
- USD 120 (INR 10,278) or 17,000 Asia Miles for cancellations made before the ticket expiry date.
- USD 50 (INR 4,283) or 7,500 Asia Miles for cancellations made online using Flight Awards within one year from the issue date.
- USD 40 (INR 3,426) or 6,000 Asia Miles for cancellations made not using online self-service.
Passengers can also get a refund on a partially used ticket, along with a refund of the taxes, by paying a cancellation fee, depending on the fare class and ticket price. Please check the terms and conditions to know more.
Also read: Unveiling the Tips to Find and Book Affordable Flights.
When will I get my Refund?
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The airline requires seven days to get you your refund. In case you were boarding interline flights or are facing credit card expiry issues, a few more days will be required to process the refund, as per Cathay Pacific cancellation policy international.
The time you take to receive a refund also depends on the bank’s services and other payment service providers. Hence, before you contact the airline to learn about your Cathay Pacific refund status, do reach out to the bank to get a better idea of the situation.
Received your refund? You can now plan your next grand escape by securing online hotel booking and holiday tour packages on a budget!
Also read: How Online Hotel Booking Can Ease Your Travel Plans.
Can I Make Changes to My Ticket Without Cancelling?
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As per Cathay Pacific cancellation policy, all passengers can make changes to their tickets online, without cancelling the ticket. Passengers can make these necessary changes to their booking by paying a small fee. You might also have to pay a rebooking fee, if necessary, depending on the change.
Passengers who have already completed their check-in online and want to make changes after must cancel the check-in first through the Manage Bookings section.
Compensation Available: What if Cathay Pacific Cancels My Flight?
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The airline usually makes such information available seven days before the airline’s boarding date. The Cathay Pacific flight cancellation compensation you receive when the airline cancels your flight depends on certain factors. It is recommended that you contact the customer service directly to assist you with change-making concerns and speed up the process.
Also read: Denied Boarding by Airline? Here’s How to Get Rs.20,000 Compensation!
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FAQS: Cathay Pacific Cancellation Policy
What is the Cathay Pacific Cancellation Policy?
As per Cathay Pacific cancellation rules, passengers with a refundable ticket who request a refund within 2 years from the date of purchase are eligible for a refund. Cathay Pacific also has a 24-hour free cancellation policy for Frequent flyer members.
Is Cathay Pacific 24 free cancellation?
Yes, Cathay Pacific offers a 24-hour free cancellation policy for Frequent Flyer members who purchase their tickets up to 8 days before the boarding date.
How much is the cancellation fee for a Cathay Pacific award?
Passengers can pay for their cancellation fee with 17,000 Asia Miles for cancellations made before the ticket expiry date. Frequent Flyer members can pay with 7,500 Asia Miles using online self-service, and with 6,000 Asia Miles if not using self-service online.
How long does Cathay Pacific take to refund?
Cathay Pacific Airlines takes about 7 days to refund your money.
Can I get a full refund if I cancel my flight?
Cathay Pacific Airlines offers a full refund to Frequent Flyer members who cancel their tickets within 24 hours. This rule is only applicable to tickets booked up to eight days before the flight departs.
Also Read:
- Cathay Pacific Check-in Timings
- Cathay Pacific Baggage Allowance
- Tips to Handle Flight Delays and Cancellations & Fly Stress-Free.
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