Terms & Conditions

• The above prices are subject to availability of flights and hotel accommodation and services at the time of processing the reservation.

• The quote is based on the above hotels and any change will impact the cost. Long week-ends & school holidays in SA may attract a supplement.

• The check-in time is 1430 hrs and check out time is 1030 hrs. Early check-in or a late checkout is not guaranteed and is only on request.

• Full day vehicle is 8-9 hrs and half – day is 4-5 hrs. On the Garden Route the vehicle is available for 10-12 hrs. Any extra hours required may not be allowed and is purely on request and will be charged for.

• The drivers/guides may not stay in the same hotel as the clients. It is customary to pay 10% gratuity (tips) both to the driver and the guide to ensure a more pleasurable services.

• Any unutilized entrances/sightseeing is non-refundable, however if any entrance is cancelled on account of weather, that refund can be adjusted against next booking or collected before departing South Africa. No remittances towards any refund will be done.

• The amount paid at the time of booking confirmation and request of Visa Letter is adjusted in the final invoice. This amount will be Forfeited in the event of cancellation 

• Child policy in South Africa varies from hotel to hotel. In most of the hotels children will be accommodated in a family room subject to availability of such rooms. 

• Some hotels may not allow children below a certain age and some hotels don’t allow children to share in the same room with adults and will have to be accommodate in separate rooms since they do not have Family rooms

• Most hotels consider children above 12 years as adults and charged accordingly 

• It is very important to check the child policy while requesting for a hotel

• In South Africa, triple rooms are mostly higher category rooms and cost more than standard double/twin. Some hotels don’t allow triple sharing. 

• Cancellations 30-day prior to the client’s arrival is subject to a cancellation fee. 30% advance required at the time of booking and balance of full payment required 35 days prior to arrival. 

• The prices may change, due to Rand/Dollar exchange rate fluctuations, revision in fuel prices or govt. levies / duties, without notice. It is deemed our detailed terms and conditions applicable have been read, understood and agreed upon.