A. Cancellations can be done online on https://www.akbartravels.com/uk/myaccount/mybookings/, alternatively, you can also write to us at customersupport@akbartravels.uk from your registered email id. Below are the steps to cancel online: Sign in to your account. Select the upcoming trip you wish to cancel. Select the passenger's and sector's you wish to cancel and click on submit. The system calculates your approximate refund amount. Accept and click on Submit. Note that we only accept online cancellation requests or those received via email from your registered ID
A. Login to https://www.akbartravels.com/uk/myaccount/mybookings/, add your transaction ID and print your ticket.
A. Our UK support team is available via email, phone, and WhatsApp during business hours. Details are provided on your booking confirmation and official website.
A. Rescheduling is permitted however on payment of amendment fees which differ from airline to airline. Please write to us at customersupport@akbartravels.uk with your request at least 30hrs prior to departure. Anything less than 30hrs should be made directly with the airline.
A. Refunds are processed only after approval from the airline or supplier. The typical processing time is 7–10 working days, however, in some cases, it may take up to 12 weeks depending on the airline or service provider.
A. Payments can be made through credit and debit cards.